Sony WH-1000XM5 Premium Noise Cancelling Headphones, Auto NC Optimizer, 30-Hour Battery, Alexa Voice Control, Black

Model: WH-1000XM5
Brand: Sony
Availability: In Stock
Coupon:
Condition: New Factory Sealed
Warranty:
Shipping:

Original price was: $338.00.Current price is: $232.93.

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Description

Sony WH-1000XM5 Premium Noise Cancelling Wireless Headphones – Black

Experience industry-leading sound and noise cancellation with the Sony WH-1000XM5, the latest in Sony’s award-winning series of over-ear wireless headphones. Engineered to deliver superior audio performance, next-level noise control, and all-day comfort, these headphones are designed for those who demand excellence in both sound quality and user experience.

Key Features:

Unmatched Noise Cancellation

Dive into pure sound with Sony’s most advanced noise-cancelling technology yet. Powered by two processors and eight microphones, the WH-1000XM5 automatically adjusts to your environment with the Auto NC Optimiser, blocking out external distractions so you can enjoy your music, calls, or podcasts in total peace.

Crystal-Clear Hands-Free Calling

Stay connected like never before. The WH-1000XM5 features four precision beamforming microphones and advanced audio signal processing to deliver exceptional voice clarity—even in noisy surroundings. Whether you’re in a busy office or walking down the street, your calls will sound effortlessly professional.

All-Day Battery with Quick Charging

Enjoy up to 30 hours of playback on a single full charge, making these headphones perfect for long commutes, flights, or workdays. In a rush? Just 3 minutes of charging gives you up to 3 hours of listening time with the included USB-C cable.

Ultimate Comfort & Premium Design

Crafted with lightweight materials and soft-fit leather, the Sony WH-1000XM5 ensures luxurious comfort for all-day wear. The elegant, low-profile design not only looks stylish but also minimises pressure, making them ideal for extended listening sessions.

Smart Touch Controls

Navigate your audio world effortlessly with intuitive touch sensors on the earcup. Control volume, playback, calls, and your voice assistant (Alexa built-in) with simple taps and swipes—no need to pull out your device.

Specifications

Specifications

Features Details
Model Name WH1000XM5
Noise Control Active Noise Cancellation
Sensitivity 102 dBV/Pascal
Connectivity Technology Bluetooth
Wireless Communication Bluetooth
Headphones Jack 3.5 mm Jack
Audio Driver Type Dynamic Driver
Bluetooth Version 5.2
Bluetooth Range 10 Meters
Audio Latency 200 Milliseconds
Battery Life Up to 30 Hours
Charging Time Approx. 3.5 Hours
Cable Length 1.2 Meters (47.25 Inches)
Included Components Headphones, 1.2m Headphone Cable, Carrying Case, USB-C Cable
Control Method Touch
Control Type Voice Control
Controller Type Bluetooth
Earpiece Shape Circle
Material Leather, Plastic, Metal
Item Weight 8.8 Ounces (250 grams)
Frequency Range 2.4 GHz
Age Range Adult
Style Over-Ear Headphones
Theme Video Game
Recommended Uses Calling, Entertainment
Compatible Devices Tablets, Phones, Laptops, Desktops, Smart Speakers
Cable Feature Without Cable (Wireless)
Carrying Case Battery Life 30 Hours
Carrying Case Material Plastic
Is Discontinued By Manufacturer No
Batteries 1 Lithium Polymer (Included)
Series Number 5
Global Trade ID Number 04548736132627
Manufacturer Sony
ASIN B09XS7JWHH
Item Model Number WH1000XM5/B

 

Warranty

Warranty

At  Go Virtual It Store, we are committed to ensuring your complete satisfaction with our products. To provide you with peace of mind, we offer the following warranty coverage:

Standard Manufacturer Warranty

  • Our products come with a standard manufacturer warranty.
  • This warranty covers manufacturing defects and issues that arise after purchase.
  • Warranty does not cover damages due to misuse, accidents, or unauthorized repairs

3-Year Seller Warranty

  • In addition to the manufacturer warranty, we do offer an additional 3-year seller warranty.
  • This extended warranty is a testament to our confidence in the quality and durability of our products.
  • The seller warranty covers the same scope as the manufacturer warranty, ensuring that you remain protected for a total of 4 years from the date of purchase.

Customer Happiness Guarantee

  • We believe in creating a worry-free shopping experience for our customers.
  • With our combined 1-year manufacturer warranty and 3-year seller warranty, you can purchase our products with a relaxed mind.
  • Our dedicated customer support team is always available to assist you with any warranty claims or questions you may have.

Enjoy your purchase and rest assured that your product is backed by comprehensive warranty coverage designed to keep you happy and satisfied.

Shipping Methods

Shipping Methods

Free Shipping on All Orders

Enjoy free shipping on every order, with no minimum purchase required. Every order qualifies for this complimentary service.

Global Shipping

We ship all around the world with free shipping. There are no additional charges you have to pay, no matter where you are.

Shipping Services

To ensure your orders are delivered safely and on time, we partner with these reputable shipping services:

  • UPS

    • Reliable and efficient delivery.
    • Includes tracking and insurance for all shipments.
  • DHL

    • Fast international and domestic options.
    • Comprehensive tracking and delivery confirmation.
  • FedEx

    • Renowned for timely deliveries and excellent customer service.
    • Provides tracking updates and delivery notifications.
Return & Refund Policy

Return & Refund Policy

The customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. To ensure a hassle-free shopping experience, we offer a 30-day return and refund policy.

30-Day Return Policy

  • You can return any product within 30 days of receiving it.
  • To be eligible for a return, the product must be in its original condition, unused, and in the original packaging.
  • Please include all original accessories, manuals, and any other items that came with the product.

Return Process

Initiate a Return:

Contact our customer support team at support@govirtualitstore.com  to initiate a return. Provide your order number and reason for the return.

Receive Return Instructions:

Our team will provide you with detailed return instructions, including the return address.

Ship the Product:

Carefully pack the product in its original packaging and ship it back to us using a trackable shipping method. Please keep the shipping receipt for your records.

Refund Policy

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a week.
  • Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • If you received a defective or damaged product, we offer exchanges. Please contact our customer support team to arrange an exchange.

We are dedicated to ensuring your satisfaction. If you have any questions or concerns about our return and refund policy, please contact our customer support team. We are here to help you.

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Return Material Authorization (RMA) Process

Standard Warranty Policy:

Original New Sealed Enterprise Hardware: 3 Years Original New Sealed Consumer Devices: 1 Year

The Support Contacts:

If your Cisco products failed, you must contact your sales representative to verify product failure. If the problem still can't correct by remote support methods i.e. email or phone support, the RMA procedure will issue.

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