Warranty & Claims

At GoVirtual IT Store, we are committed to providing high-quality consumer electronics and networking products. To ensure your peace of mind, we offer a 1-year seller warranty on all products purchased through our store.

What Our Warranty Covers

  • The warranty only covers defects in the product itself.
  • It is valid for one year from the date of purchase.
  • Products included:
    • Networking devices (Switches, Servers, etc.)
    • Cameras & Lenses
    • Audio Mixers
    • Other consumer electronics purchased from GoVirtual IT Store

What the Warranty Does NOT Cover

  • Damage caused by misuse, accidents, or unauthorized modifications.
  • Normal wear and tear.
  • Products purchased from other sellers.

How to Claim Your Warranty

  1. Email us at sales@govirtualitstore.com with the following details:
    • Your Order ID or proof of purchase
    • Description of the issue
    • Photos or videos demonstrating the defect (if applicable)
  2. Our team will review your request and guide you through the next steps.

Need Help?

If you have any questions about our products, warranty, or claims process, feel free to contact us:

  • Phone: (332) 264-6077
  • Email: sales@govirtualitstore.com

At GoVirtual IT Store, your satisfaction is our priority. We are here to ensure that your products meet the highest standards of quality and performance.